Welcome to Realize Spices! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with these terms. Please read them carefully.

1. Product Quality and Description

• We strive to provide high-quality spice powders made from the finest ingredients.
• Due to the natural variations in raw materials, the color, texture, or aroma of our products may slightly differ from batch to batch.
• Product descriptions and images on our website are for reference only. Actual products may vary slightly.

2. Orders and Payments

• All orders must be placed through our official website or authorized sellers.
• Orders are confirmed only after full payment is received. We accept payments through various methods listed on our website.
• In case of any payment failure or dispute, please contact our customer support team immediately.
• Prices are subject to change without prior notice, but the price at the time of purchase will be honored.

3. Shipping and Delivery

• We aim to dispatch orders within the estimated timeframe mentioned on our website. However, delivery times may vary depending on location and unforeseen circumstances.
• We are not responsible for delays caused by factors beyond our control, such as natural disasters, transportation issues, or customs regulations.
• Customers must provide accurate shipping details. We are not liable for orders lost due to incorrect addresses provided by the customer.
• Once the order is shipped, customers will receive tracking details to monitor the delivery status.

4. Returns, Refunds, and Cancellations

• We accept returns only for defective, damaged, or incorrect products. Customers must report any issues within 48 hours of receiving the order.
• To request a return, customers must provide proof of damage (photos or videos) and original packaging.
• Refunds will be processed only after inspection and approval. Refund amounts will be credited to the original payment method within a specified time.
• Orders cannot be canceled once dispatched. However, cancellations before shipment may be accepted with a small processing fee.

5. Liability and Health Disclaimer

• Our spices are made from natural ingredients, but we do not guarantee they are suitable for all individuals. If you have allergies or dietary restrictions, please check the ingredient list before consumption.
• Realize Spices is not responsible for any allergic reactions, health issues, or misuse of our products. Consumers should use our spices responsibly.
• We do not provide medical advice. If you have concerns regarding the use of our products, consult a healthcare professional.

6. Privacy Policy

• We respect your privacy and ensure that your personal information is protected. Customer data is used only for order processing and service improvements.
• We do not share customer details with third parties, except for payment and shipping purposes.
• By using our website, you agree to our privacy policy, which can be reviewed on our website.

7. Intellectual Property Rights

• All content on our website, including text, images, logos, and product descriptions, is the property of Realize Spices. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Modifications to Terms and Conditions

• We reserve the right to update or modify these terms at any time without prior notice. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

9. Governing Law and Disputes

• These terms and conditions are governed by the laws of Nepal.
• Any disputes arising from the use of our products or services shall be resolved through mutual discussion. If not resolved, legal proceedings may be initiated in the appropriate courts of Nepal.

For any questions or assistance, please contact our customer support team through our website.

Thank you for choosing Realize Spices!